TERMS & CONDITIONS

a) Definitions
In these terms and conditions -

“Caron-Leah Interior Design” means Caron-Leah Interior Design Design Consultancy cc registration number CK200503902723, a close corporation with limited liability duly incorporated and registered in accordance with the laws of the Republic of South Africa ;

  • “you / the Customer” means the person or entity contracting with Caron-Leah Interior Design for the purchase of any items reflected on Caron-Leah Interior Design’s website;
  • “the items” means the items offered as products for sale on Caron-Leah Interior Design’s website;
  • “the parties” means the Customer and the Company.

b) Online Order Confirmation
All orders placed on Caron-Leah Interior Design must be in writing and –

  • specify the product description and product code in respect of the items being ordered;
  • specify the quantity of the items required;
  • record the Customer’s full names and contact information; and
  • the nominated address to which the items are required to be delivered. Please note that post box addresses, hotels and accommodation addresses are not acceptable.

Once you have placed a written order with Caron-Leah Interior Design which records all the information required to enable Caron-Leah Interior Design to process your order, you will receive an order confirmation from Caron-Leah Interior Design via email. Please retain such email for future reference purposes. If you do not receive an email from Caron-Leah Interior Design within 48 hours of placing your written order, please contact Caron-Leah Interior Design via email at sales@Caron-Leah Interior Design.co.za or call Caron-Leah Interior Design on (27) 82 771 0494. Caron-Leah Interior Design reserves the right to reject any order placed by you at any time. Caron-Leah Interior Design will take all reasonable care, in so far as it may be reasonably possible to do so, to keep the details of your order and payment secure but, in the absence of negligence on Caron-Leah Interior Design’s part, Caron-Leah Interior Design cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering any items off Caron-Leah Interior Design’s Website

c) Purchase Price and Payment
Upon your receipt of an email confirmation of order, Caron-Leah Interior Design will generate an invoice which will stipulate the full purchase price (“Purchase Price”) payable by you in respect of the items ordered.

The Purchase Price, which will be quoted in United States Dollars, will include the full price of the items ordered together with all delivery costs and charges on a cost, insurance & freight basis (in accordance with the international trade terms – INCOTERMS).

Caron-Leah Interior Design requires full payment of the Purchase Price prior to dispatch of any items from its warehouse.

Payment of the Purchase Price must be effected –

  • in United States Dollars, unless otherwise agreed by Caron-Leah Interior Design in writing;
  • free of withholding, deduction or set-off of any nature whatsoever and free of any bank costs or charges; and
  • by way of direct bank transfer into Caron-Leah Interior Design’s customer foreign currency bank account, the details of which are –

Account Name: Caron-Leah Interior Design Design Consultancy CFC Account
Bank: The Standard Bank of South Africa Limited
Branch: Killarney Mall
Branch Code: NA
Account Number: USD 090556542
Swift Code: SB ZA ZA JJ.

d) Dispatch of Goods
Upon receipt by Caron-Leah Interior Design of payment of the full Purchase Price stated on its invoice, a freight waybill will be issued and each of the items forming part of your order will be photographed, prior to being packaged.
Caron-Leah Interior Design will forward a copy of the relevant freight waybill and a photograph of the items being dispatched to you, via email. Caron-Leah Interior Design will also notify you of the expected date of delivery of the items.
Once in receipt of the freight waybill in respect of the items you have ordered (which will specify your specific tracking code), you will be able to track and trace the packaged items on the relevant freight handler’s website.

e) Availability
Please check the individual availability of the items you have ordered. If your order is likely to be delayed, Caron-Leah Interior Design will contact you to advise you of such fact. In the unlikely event that any of the items you have ordered are out of stock Caron-Leah Interior Design will contact you as soon as possible to advise you of such fact.

f) Amending your Order
If you wish to effect any changes to your order, such as amending the delivery address or adding or deleting items reflected thereon, please email sales@Caron-Leah Interior Design.co.za within four hours of placing your order.

g) Delivery
Caron-Leah Interior Design will notify you of the approximate delivery date upon dispatch of the items to you. Very occasionally, circumstances beyond Caron-Leah Interior Design’s control can delay the delivery date. In such circumstances, Caron-Leah Interior Design will endeavor to keep you informed of such delay and the expected date of delivery. Caron-Leah Interior Design cannot accept any liability for any loss or inconvenience that may result from such delay.

Upon arrival of the items in your state of residence, the freight handler will contact you to arrange for the delivery of the items to your nominated delivery address. All items will be delivered during normal business hours, unless alternative arrangements are made with Caron-Leah Interior Design prior to dispatch of the goods to you.

You will be required to bear and pay all taxes and other duties which may be due and payable in your country of residence. The relevant freight handler will advise you of the rate of such taxes and/or duties (if applicable) which you will be required to settle directly with the freight handler.

All risk and benefit in and to the items will pass to you upon delivery thereof to your nominated address.

h) Return Policy
In the unlikely event that the wrong item is delivered to you or the relevant item is damaged (“Defective Goods”), your sole remedy will be the replacement thereof by Caron-Leah Interior Design. In such circumstances, you are required to notify Caron-Leah Interior Design of such fact within 48 hours of receipt of the Defective Goods. Caron-Leah Interior Design will at its own cost arrange for the collection of the Defective Goods from you and replacement items will be dispatched to you upon receipt by Caron-Leah Interior Design of the Defective Goods. Please allow 10 to 12 business days for Caron-Leah Interior Design to process the replacement of the Defective Goods

i) Product Descriptions and Product Codes
Caron-Leah Interior Design will take all reasonable care to ensure that all details, descriptions and prices of items reflected on the Caron-Leah Interior Design website are correct and updated regularly. Although Caron-Leah Interior Design aims to keep its website as up to date as possible, the information, including product descriptions, appearing on the website at a particular time may not be correct at the time you place an order. Should any discrepancy arise in relation to the product codes and product descriptions reflected on your order, Caron-Leah Interior Design will contact you to confirm your order.

j) Refusal of Transaction
Caron-Leah Interior Design reserves the right to withdraw any items from its website at any time and/or remove or edit any materials or content on the website. Caron-Leah Interior Design may refuse to process an order for any reason at its sole discretion. Caron-Leah Interior Design will not be liable to you or any third party by reason of it withdrawing any item from its website, removing or editing any materials or content on its website or refusing to process an order.

k) General
The Customer agrees that (a) these terms and conditions represent all contractual terms between the parties and neither party shall be bound by any express, tacit or implied term, representation, warranty, promise or the like not recorded herein ; (b) an order will only become final and binding upon receipt and acceptance of such order by Caron-Leah Interior Design; (c) it does not rely on any representations made by Caron-Leah Interior Design in regard to the items; (d) neither Caron-Leah Interior Design nor any of its employees will be liable for any negligent or innocent misrepresentations made to the Customer; (e) it is the sole responsibility of the Customer to determine that the items ordered are suitable for the purposes of intended use; (f) any delivery note or waybill (copy or original) signed by the Customer or a third party engaged to transport the goods and held by Caron-Leah Interior Design shall be prima facie proof that delivery was made to the Customer; (g) delivery dates quoted are merely estimates and are not binding on Caron-Leah Interior Design; (h) no claim for the replacement of any Defective Goods shall arise unless the Customer has, within 48 hours of delivery of the alleged Defective Goods, furnished Caron-Leah Interior Design with written notice thereof; (i) under no circumstances will Caron-Leah Interior Design be liable for any consequential damages including loss of profits or for any delictual liability of any nature whatsoever whether caused negligently or innocently; (j) any order is subject to cancellation by Caron-Leah Interior Design due to acts of G-d or any circumstance beyond the control of Caron-Leah Interior Design, including (without restricting this clause to these instances): inability to secure labour, power, materials or supplies, war, civil disturbance, riot, state of emergency, strike, lockout, or other labour disputes, fire, flood, drought or legislation; (k) the contractual relationship between the parties shall in all respects be governed by and construed in accordance with the laws of the Republic of South Africa.